About us

Who is behind the Nysse service?

The overall service of Nysse is provided by the Public Transport Unit of the Urban Environment Service Area of the City of Tampere. This includes route and timetable planning, tendering and procurement of bus routes, information and fare systems, customer experience planning and management, communication and marketing, and customer service.

Mika Periviita, director of Public Transport, is responsible for three teams: transport services, travel services and customer relationship management. The transport services team is headed by Juha-Pekka Häyrynen, planning manager, who is supported by a public transport engineer, a public transport planner and a customer service planner. The team also includes a separate contract management unit, headed by the contracts manager and staffed by a public transport engineer and two public transport logisticians. The travel services team is led by Tanja Lehtonen, development manager, and includes a service assistant and three planners. Customer service is part of the travel services team and is headed by a service manager with eight customer service assistants. The customer relationship management team is led by customer relationship manager Riikka Salkonen and includes a marketing planner, a communications planner and a planner.

Tram

The Tampere Tram is built and implemented using an alliance model. The alliance is a collaborative model where the client engages the contractors, builders and designers as early as possible in the project. Both the track infrastructure and depot of the Tampere Tramway and the traffic and maintenance operations are carried out using the alliance model.

More information on the Tampere Tramway makers is available on the Tampereen Ratikka website.

Bus services

• Tampere City Transport, TKL 
• Koiviston Auto Tampere Oy 
• Länsilinjat Oy 
• Valkeakosken Liikenne Oy 
• Pohjolan Liikenne Oy 
• Vekka Group Oy 

Other bus services in the area

There are also additional non-Nysse bus services operating in the Nysse zones, which use the Nysse ticketing system. This means that a Nysse ticket can be used to pay for a journey if the journey only runs in Nysse zones. A Nysse ticket cannot be used as part payment for a journey. The ticket system is used in Valkeakoski and on the so-called U-lines:

• Valkeakoski lines 60, 63, 64, 65, 66, and 67 are planned and organised by the City of Valkeakoski and the Pirkanmaa Ely Centre.
• The U-lines are 43U, 56U, 57U, 60U, 68U, 69U, 87U, 95U and 96U.

Our values

Our story so far

1948 -

Finland's first regular trolleybus service to Härmälä started in December 1948. Tampere City Transport TKL ran the public transport service for half a century and continues to operate as one of the transport operators for Nysse.

2006-2011

In April 2006, the transition to a subscriber-producer model took place The transport planning was taken over by the public transport unit placed within the City of Tampere's community services service group. TKL remained in charge of the transport service. At the same time, some bus routes were tendered out to private transport providers. The overall service was renamed Tampere Public Transport.

2011-2016

The regional operation started in 2011 when the Tampere City Regional Public Transport Committee held its first meetings. The service was extended from Tampere to Kangasala, Lempäälä, Nokia, Pirkkala, Orivesi, Vesilahti and Ylöjärvi. The name of the service was changed to Tampere Regional Transport.

2016 -

The brand name Nysse was introduced in 2016 following a public vote. Nysse became the umbrella brand that owns the customer experience of public transport in its service area. The service is provided in partnership with many operators. In 2019, the visual identity of Nysse was updated, including the current logo.

In 2019, Nysse started a ticketing cooperation with VR, which means that Nysse tickets are also valid on trains within Nysse zones. In August 2021, the red trams started operating to Hervanta and Kaupin Campus.

The city of Valkeakoski joined the Nysse ticket and zone system in 2021, which means that the Nysse tickets is also valid on Valkeakoski's local buses.