Pets and assistance dogs

There is no charge for transporting a pet. We follow the bus association's recommendation for the transport of animals, according to which ordinary and harmless pets can be transported under the responsibility of an escort if there is space in the means of transport.

Buses and trams may carry a police dog, a guide dog for the visually impaired, a helper dog for the disabled or a dog trained as an assistant dog.

Transporting pets is at the driver's discretion on a case-by-case basis. Pets may not be picked up if

• the bus or tram is very full
• there are already other animals on the bus or tram
• other passengers oppose taking the animal into the means of transport. An allergic passenger already on board has the primary right to choose a seat and, if necessary, even ask the driver to prevent the pet from getting on board. Passengers cannot prevent a guide or assistance dog from being picked up.

The owner of the animal is responsible for ensuring that the animal does not cause disturbance to other passengers. Pets are placed in such a way as to cause the least possible inconvenience to other passengers. Pets must not be placed on the seats or kept loose.

On trains, you can take your pet along on the pet section.

VR - Pets