Luggage

Free Items Brought on Board

We carry standard luggage, mobility aids, and small means of transport free of charge, provided they are brought on board by hand and do not take up space from other passengers.

Free items include, for example:

bags, sports equipment, and suitcases
bicycles and balance bikes belonging to children under 7 years of age
folding bicycles or scooters when folded
skateboards, small scooters (escooters) and small hoverboards.

Keep your luggage on your lap or on the floor.

Seats are intended for passengers.
It is a good idea to take your backpack off your back so that it does not inconvenience others.

There is limited space for mobility aids and means of transport.

Spaces are filled on a firstcome, firstserved basis.
Please ensure that your items remain securely in place and do not obstruct other passengers’ movement.

Paid Items Brought on Board

Large means of transport belonging to persons aged 7 or older may be carried on buses and trams for a fee, provided there is sufficient space.

A ticket corresponding to the passenger’s age group must be purchased for large means of transport. Paid means of transport include, for example:

Bicycles, electric bicycles and balance bikes
Large electric scooters and Segways
Large hoverboards
Folding bicycles if they are not folded.

Other similar means of transport are also subject to a fee if they are not carried by hand and take up a significant amount of space from other passengers.

If you are travelling by train, please follow VR's instructions.

Payment Instructions

Always pay for your own journey first.
Please note that contactless payment allows only one ticket to be paid for at a time.
Then pay for your means of transport.
Remember to validate both tickets, including when transferring.

Instructions for choosing a ticket

Prohibited Items

Flammable liquids, explosives, and other hazardous substances, such as gas cylinders, are not permitted on public transport vehicles.

Boarding buses or trams while wearing roller skates is prohibited for safety reasons. The following items are also not permitted on board due to their size or safety concerns:

cargo bikes, recumbent bikes, or tricycles
kick sledges (with wheels or runners) or rollatortype fourwheeled kick bikes
electric mopeds or electric motor scooters
large items such as furniture or household appliances

Large and moving items may pose a safety risk, for example during sudden braking.

Safety

Enjoy your food before or after your journey

Eating food during the journey is not recommended. Drinks, such as coffee or other nonalcoholic beverages, may be consumed if they are in closed cups or bottles.

The use of intoxicants and tobacco products is prohibited during the journey and at stops.

You can travel with prams and strollers free of charge. The child must travel in the pram or stroller the entire trip for safety reasons.

Empty prams or strollers do not entitle you to a free trip.

Instructions for those traveling with prams

Traveling with a wheelchair and rollator is free of charge. The journey of an escort for a passenger using a wheelchair is also free of charge.

A folded rollator does not entitle you to free travelling.

Instructions for people with reduced mobility