There is no charge for basic luggage. Always keep the bag in your lap or on the floor - the bench is for other passengers. Lower the backpack from the back while standing if there are many passengers. This way, there is more space and the backpack does not interfere with the travel comfort of others.

The driver decides whether to take large items on the bus, depending on the situation. The goods must be carefully packed. Flammable liquids, explosives or other substances dangerous to people and equipment (eg gas cylinders) are prohibited on public transport.

Aids and other means of transport

To make your trip go smoothly to your destination, you can have an aid or a mean of transport with you. For safety reasons, it is forbidden to use the mean of transport on a bus or tram. The use of assistive devices such as a wheelchair or rollator is permitted.

Please hold your aid or a mean of transport in place during your trip. A small skateboard and a folded scoot can be carried along, but make sure that they do not cause harm to other passengers.

Prohibited means of transport

For safety reasons, you cannot get on the bus or tram with roller skates. We do not transport the following means of transport due to their size or safety reasons:

  • cargo wheels, recumbent wheels and tricycles for 7 year olds and older
  • kick sleds (with wheels or slides)
  • electric mopeds and scooters.

Payments for big means of transport

You have to buy a single ticket for big means of transport. In addition to the ticket, a night fare will be charged from 00.00 to 04.40.

A paid mean of transport is an item of a person over 7 years of age (eg bicycles, kickboards and balance boards) that you cannot carry and that takes significant space from other passengers. 

  • Pay for the ticket with a travel card. Make sure there is enough value left. Re-use your travel card with the ticket device after your own payment. The price will be charged according to your age group for the value loaded on the travel card.
  • Buy tickets on Nysse Mobile app one at a time. Select your own age group for both tickets. Confirm both tickets on all trips. You can find the tickets in the Nysse Mobile Tickets menu.
  • You can use the contactless payment if you pay for your own trip with another payment method (eg travel card). The local fee can only be used to pay for one ticket at a time.

Train trips follow VR's instructions, read the instructions on VR's website ›

Free means of transport

You do not have to pay for aids, or small means of transport that you can carry on board, and they will not take up space from other passengers. Free means of transport are e.g.

  • a bicycle or kick bike for a child under 7 years of age
  • folded bicycle
  • skateboard, small kickboard and small balance board

The passenger pays for his or her own trip as he or she wishes, unless he or she is entitled to a free trip.

Prepare for rush hours

Be prepared that you may not be able to take the shift you pursued,as the space for aids and other means of transport is limited. Boarding takes place in order of arrival, various customer groups have not been prioritized.

The busiest hours are 7-9 a.m. and 2-6 p.m. on weekdays. You can check the trip from the journey planner.

Journey planner ›